Relationship Notes Privacy Policy

Last updated: 2026-11-02

Relationship Notes is a personal app for keeping track of your contacts and relationships. This policy explains how we collect, use, store and delete your data. Privacy contact email: ace@zhenheai.com.

Data we collect

• Account identifiers: your sign-in account, user ID and sign-in status.
• Contact data: names, companies, job titles, industries, phone numbers, emails, tags, resources a person can offer, notes, interaction records, deal amounts and reminder dates that you enter or create from a scanned business card.
• Business card photos: photos of business cards that you choose to take or select for OCR.
• Meeting recordings and transcripts: when you press record, the app records the audio of that meeting — including everyone who is speaking. The recording is uploaded and turned into a transcript, and AI extracts a summary, next steps and what the other person needs.
• Recording usage: the recording minutes used in each period and the remaining allowance.
• Subscription purchase records: the purchase, restore and expiry status of your Pro subscription (auto-renewing) as reported by the App Store or Google Play.
• Website purchase records (optional): to buy the Lifetime plan at notes.zhenheai.com you sign in with the same account as the app. On the Traditional Chinese page (New Taiwan dollars) we store an order number, your account ID, the amount, the payment status and the time, and send the order number, the amount and your email to PAYUNi. On the other language pages (US dollars) your account ID and email are passed to the checkout page hosted by RevenueCat, and the order and payment records are kept by Stripe and RevenueCat. We never handle or store your card number.

How we use your data

• Provide contact creation, search, ranking, reminders, interaction records and business card OCR.
• Sync your account data so you can get your notes back after signing in again.
• Verify your Pro subscription status, lift the free plan’s contact limit and unlock the advanced appearance themes.
• Turn meeting recordings into transcripts and key-point summaries and, after you confirm, write them into the interaction records of the attendees you choose.
• Calculate your recording usage to decide whether you can start a new recording.
• Process website purchases and activate the Lifetime plan, and, before you pay on the website in US dollars, check whether your account already has it so you are not charged twice.
• Carry out account deletion and data removal.

Third-party services

• Supabase: account sign-in, database, private storage and Edge Functions.
• Google Gemini: processes business card photos and returns structured fields when you use card OCR; processes audio and returns a transcript and summary when you use meeting recording.
• Cloudflare R2 / Workers: temporary storage and transcription processing for meeting recordings. Audio files are deleted immediately after transcription succeeds; audio that was not transcribed is deleted automatically after 7 days.
• App Store / Google Play: process payment, renewal and restoring purchases for the Pro subscription.
• RevenueCat: processor of purchase records. For in-app subscriptions it verifies App Store / Google Play receipts and reports your Pro subscription status; the appUserID is your account ID (Supabase UID), and no name, email or other personal data is sent. For website purchases it hosts the US-dollar checkout page, which receives your account ID and email; once a website payment succeeds (including the New Taiwan dollar payment) we activate the Lifetime plan through RevenueCat, and before a US-dollar payment we ask it whether your account already has the Lifetime plan.
• PAYUNi: processes the New Taiwan dollar payment on the Traditional Chinese website page; the seller is Zhenhe Co., Ltd. (company number 83446730). PAYUNi handles the payment details, including the card number, and we do not. We send PAYUNi the order number, the amount, the product description and your email.
• Stripe: processes the US dollar payment on the website pages in the other languages; the seller is ZhenheAI LLC. Stripe handles the card number and we do not.

We do not track you, do not sell your data, do not use third-party advertising, and do not use your data for cross-app or cross-site ad tracking.

Recording: special notes

• Before every recording the app reminds you to get the consent of the other people present. This reminder cannot be turned off. Whether recording is appropriate is for you to judge, and you are responsible for it, at the time.
• The audio file is deleted immediately after transcription succeeds and is not kept long term. If a segment fails to transcribe, or a recording is uploaded but never transcribed (for example you leave the screen or your allowance runs out), that audio stays on our server and is deleted automatically after 7 days. Deleting your account does not remove it sooner; the same 7-day cleanup does.
• Transcripts and AI summaries are stored under your account, visible only to you, and deleted together with the account.
• We do not separate speakers, and we never use your recordings or transcripts to train any model.

Retention and deletion

Your data is kept under your account until you delete the account or we no longer need it to provide the service. You can start deletion in the app under “Settings → Delete account”; afterwards your account, contacts, interaction records, business card photos and meeting transcripts are removed. Purchase records at the App Store / Google Play and RevenueCat are kept by the platforms and RevenueCat under their own retention policies for receipt verification and subscription management; deleting your account does not automatically cancel a Pro subscription — it keeps renewing and charging on its original schedule, so cancel it before deleting your account or from the platform’s subscription settings. The New Taiwan dollar website order records we keep (order number, account ID, amount, payment status and time) are kept as transaction records, including orders that were started but never paid, and are not removed when you delete your account; payment records at Stripe and PAYUNi are kept by them under their own policies. After the account is deleted the Lifetime benefits disappear and cannot be restored or refunded.

Security

Data in transit uses HTTPS. Contacts and business card photos are stored under the signed-in account, and the backend restricts access with Supabase RLS and private storage.

Policy updates

If how we use data changes materially, we will update this policy and, where needed, notify you in the app or on the store listing.